:root{--support-bg:#07080d;--support-panel:#10111a;--support-panel-2:#151722;--support-line:rgba(255,255,255,.105);--support-soft:rgba(255,255,255,.055);--support-muted:#969aa9;--support-text:#f7f7fb;--support-pink:#ff2d67;--support-pink-2:#ff668f;--support-cyan:#18d9ff;--support-violet:#8b5cf6;--support-green:#31e69d;--support-yellow:#ffc857;--support-red:#ff5d72}*{box-sizing:border-box}html{background:var(--support-bg);scroll-behavior:smooth}body.support-page{margin:0;min-height:100vh;overflow-x:hidden;background:radial-gradient(circle at 6% -10%,rgba(255,45,103,.2),transparent 28%),radial-gradient(circle at 95% 4%,rgba(24,217,255,.16),transparent 30%),linear-gradient(180deg,#080910 0%,#07080d 100%);color:var(--support-text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.support-topbar{position:sticky;z-index:50;top:0;min-height:72px;padding:11px clamp(14px,4vw,58px);display:flex;align-items:center;gap:22px;border-bottom:1px solid var(--support-line);background:rgba(7,8,13,.78);backdrop-filter:blur(24px) saturate(150%)}.support-brand{display:flex;align-items:center;gap:11px;color:#fff;text-decoration:none}.support-logo{width:42px;height:42px;display:grid;place-items:center;border-radius:13px;background:linear-gradient(135deg,#ff5a91 0%,#8b5cf6 52%,#18d9ff 100%);box-shadow:0 0 38px rgba(139,92,246,.25);font-size:22px;font-weight:1000}.support-brand>span:last-child{display:grid;line-height:1.05}.support-brand b{font-size:18px;letter-spacing:-.035em}.support-brand small{margin-top:3px;color:var(--support-muted);font-size:10px;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.support-nav{margin-left:auto;display:flex;align-items:center;gap:5px}.support-nav a{display:flex;align-items:center;gap:8px;padding:10px 12px;border-radius:12px;color:#c8cad4;text-decoration:none;font-size:12px;font-weight:850}.support-nav a:hover{background:var(--support-soft);color:#fff}.support-nav svg{width:16px;height:16px}.support-main{width:min(1440px,calc(100% - 30px));margin:0 auto;padding:clamp(34px,5vw,72px) 0 50px}.support-hero{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;padding:0 4px 30px}.support-kicker,.sidebar-label{display:inline-flex;align-items:center;gap:8px;color:var(--support-cyan);font-size:11px;font-weight:950;letter-spacing:.14em}.pulse-dot{width:8px;height:8px;border-radius:50%;background:var(--support-green);box-shadow:0 0 0 0 rgba(49,230,157,.45);animation:support-pulse 1.8s infinite}.support-hero h1{margin:12px 0 0;font-size:clamp(42px,5.8vw,78px);line-height:.91;letter-spacing:-.075em}.support-hero p{max-width:720px;margin:18px 0 0;color:#b7bac6;font-size:15px;line-height:1.65}.support-hero-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;justify-content:flex-end}.service-chip{height:44px;display:flex;align-items:center;gap:8px;padding:0 13px;border:1px solid rgba(49,230,157,.24);border-radius:13px;background:rgba(49,230,157,.07);color:#baf8dc;font-size:11px;font-weight:850}.service-chip.offline{border-color:rgba(255,93,114,.28);background:rgba(255,93,114,.08);color:#ffc1ca}.service-chip svg{width:15px}.primary-button,.secondary-button,.danger-button,.ghost-button{min-height:44px;display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:13px;padding:0 16px;color:#fff;font:inherit;font-size:12px;font-weight:950;cursor:pointer;transition:.18s ease}.primary-button{background:linear-gradient(135deg,var(--support-pink),#ff625e);box-shadow:0 12px 35px rgba(255,45,103,.18)}.primary-button:hover{transform:translateY(-1px);filter:brightness(1.06)}.secondary-button{border:1px solid rgba(24,217,255,.25);background:rgba(24,217,255,.08);color:#d9f9ff}.ghost-button{border:1px solid var(--support-line);background:var(--support-soft);color:#e8e9ef}.danger-button{border:1px solid rgba(255,93,114,.25);background:rgba(255,93,114,.09);color:#ffd1d7}.primary-button svg,.secondary-button svg,.ghost-button svg,.danger-button svg{width:16px;height:16px}.support-shell{display:grid;grid-template-columns:330px minmax(0,1fr);min-height:700px;border:1px solid var(--support-line);border-radius:28px;overflow:hidden;background:linear-gradient(145deg,rgba(19,20,30,.92),rgba(10,11,18,.93));box-shadow:0 32px 110px rgba(0,0,0,.33)}.ticket-sidebar{min-width:0;padding:18px;border-right:1px solid var(--support-line);background:linear-gradient(180deg,rgba(255,255,255,.025),transparent)}.sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.sidebar-head h2{margin:4px 0 0;font-size:28px;letter-spacing:-.05em}.icon-button{width:42px;height:42px;display:grid;place-items:center;flex:0 0 auto;border:1px solid var(--support-line);border-radius:13px;background:var(--support-soft);color:#fff;cursor:pointer}.icon-button:hover{border-color:rgba(24,217,255,.28);background:rgba(24,217,255,.08)}.icon-button svg{width:18px}.ticket-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-top:18px}.stat-card{padding:10px;border:1px solid var(--support-line);border-radius:14px;background:rgba(255,255,255,.035)}.stat-card b{display:block;font-size:17px;line-height:1}.stat-card small{display:block;margin-top:6px;color:var(--support-muted);font-size:9px;font-weight:850;text-transform:uppercase}.ticket-search{height:43px;display:flex;align-items:center;gap:8px;margin-top:14px;padding:0 12px;border:1px solid var(--support-line);border-radius:13px;background:rgba(255,255,255,.035)}.ticket-search:focus-within{border-color:rgba(24,217,255,.38);box-shadow:0 0 0 3px rgba(24,217,255,.06)}.ticket-search svg{width:16px;color:#878b9b}.ticket-search input{width:100%;min-width:0;border:0;outline:0;background:transparent;color:#fff;font:inherit;font-size:12px}.filter-row{display:flex;gap:6px;overflow:auto hidden;margin:10px -2px 0;padding:2px;scrollbar-width:none}.filter-row::-webkit-scrollbar{display:none}.filter-chip{height:31px;flex:0 0 auto;padding:0 10px;border:1px solid transparent;border-radius:999px;background:transparent;color:#858999;font-size:10px;font-weight:900;cursor:pointer}.filter-chip:hover,.filter-chip.active{border-color:var(--support-line);background:rgba(255,255,255,.065);color:#fff}.ticket-list{display:grid;gap:8px;margin-top:12px}.ticket-row{width:100%;position:relative;padding:13px;border:1px solid transparent;border-radius:16px;background:rgba(255,255,255,.035);color:#fff;text-align:left;cursor:pointer;transition:.16s ease}.ticket-row:hover{transform:translateY(-1px);background:rgba(255,255,255,.06)}.ticket-row.active{border-color:rgba(24,217,255,.28);background:linear-gradient(135deg,rgba(24,217,255,.09),rgba(139,92,246,.07));box-shadow:inset 3px 0 0 var(--support-cyan)}.ticket-row-top{display:flex;align-items:center;gap:8px}.ticket-row-top b{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}.ticket-row p{margin:7px 0 0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#aeb1bd;font-size:11px}.ticket-row small{display:flex;align-items:center;gap:6px;margin-top:8px;color:#777b8c;font-size:9px;font-weight:800}.ticket-row small span:last-child{margin-left:auto}.status-pill,.priority-pill{display:inline-flex;align-items:center;gap:5px;width:max-content;padding:5px 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infinite}.ticket-workspace{min-width:0;position:relative}.workspace-loading,.workspace-empty,.signed-out{min-height:690px;display:grid;place-items:center;padding:40px;text-align:center}.workspace-loading>div:not(.loading-orb),.workspace-empty>div,.signed-out>div{max-width:520px}.workspace-loading h2,.workspace-empty h2,.signed-out h2{margin:17px 0 8px;font-size:30px;letter-spacing:-.05em}.workspace-loading p,.workspace-empty p,.signed-out p{margin:0;color:var(--support-muted);line-height:1.55}.loading-orb,.empty-orb{width:68px;height:68px;display:grid;place-items:center;margin:auto;border:1px solid rgba(24,217,255,.22);border-radius:22px;background:linear-gradient(145deg,rgba(24,217,255,.11),rgba(139,92,246,.1));box-shadow:0 20px 60px rgba(24,217,255,.09)}.loading-orb svg,.empty-orb svg{width:27px;color:#d8faff}.workspace-grid{display:grid;grid-template-columns:minmax(0,1fr) 272px;min-height:699px}.workspace-main{min-width:0;padding:24px clamp(18px,3vw,34px)}.case-aside{padding:22px 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